Primera, we prioritize your privacy and are
committed to safeguarding the personal information you provide to us. This Privacy Policy
outlines the types of information we collect, how we use it, and the steps we take to ensure its
protection. As we serve customers in Canada and beyond, it’s important for us to be transparent
about our practices so that you can make informed decisions when interacting with our website
and services.
1. Information We Collect
Primera collects various
types of personal information to deliver the best user experience and provide services tailored
to your needs. This may include:
Personal Identification Information: Name, email
address, phone number, mailing address, and other similar details.
Non-Personal Information:
Browser type, device information, IP address, and website usage data.
Payment Information:
For processing orders, we may collect billing details and payment method information, which are
securely handled through trusted third-party payment processors.
2. How We Use
Your Information
We utilize your personal information for various purposes,
including:
Providing Services: To deliver and enhance the services
you’ve requested, including customer support, processing orders, and responding to
inquiries.
Improving User Experience: We use non-personal data to
improve our website’s functionality, optimize content, and enhance overall
performance.
Marketing and Communications: With your consent, we may
send promotional content, special offers, and updates about Primera services. You can opt out of
marketing emails at any time.
Compliance and Legal Obligations: We may
use your data as required by law, or in response to legal processes such as court orders or
regulatory requirements.
3. Data Protection and Security
We take
your privacy seriously and implement robust measures to safeguard your data. We employ
encryption technologies and secure networks to protect your personal and payment information.
Additionally, we continually monitor for potential security risks to minimize
vulnerabilities.
While we take reasonable precautions, please be aware that no data
transmission over the internet is entirely secure. By using our services, you acknowledge that
you understand the inherent risks associated with data transmission online.
4.
Sharing Your Information
Primera is committed to maintaining your privacy.
We do not sell, rent, or trade your personal information with third parties for marketing
purposes. However, we may share your information in the following
scenarios:
Service Providers: We may share your data with trusted
third-party service providers who assist in running our business, such as payment processors,
web hosting services, and customer support platforms. These providers are bound by
confidentiality agreements and are required to use your data only for the specific services they
provide to us.
Legal Requirements: If necessary, we may disclose your
information to comply with applicable laws, regulations, or legal processes.
5.
Your Rights and Choices
As a resident of Canada, you have certain rights
over your personal data. These rights include:
Access and Correction:
You may request access to your personal data and request corrections if any information is
inaccurate.
Deletion: You have the right to request that we delete your
personal information, subject to any legal retention requirements.
Opt-Out:
You may choose to opt out of receiving marketing communications from us at any time by following
the unsubscribe link in our emails or contacting us directly.
6. Cookies and
Tracking Technologies
Primera uses cookies and similar technologies to
enhance your experience on our website. Cookies help us analyze website traffic, remember user
preferences, and deliver personalized content. You can adjust your browser settings to refuse
cookies, but please note that some features may not work as expected without
them.
7. Updates to This Privacy Policy
We may update this
Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will
notify you of any significant changes by posting the updated policy on our website. We encourage
you to review this policy periodically to stay informed about how we are protecting your
personal data.
8. Contact Us
If you have any questions or
concerns about our privacy practices, please contact us at:
[email protected]
https://en-primera.ca